Inside Sales Rep - SST

United RentalsCharleston, SC
Onsite

About The Position

As an Inside Sales Rep - SST (Sales Support Team) you will be responsible for proactively increasing revenue for the district/metro area by providing exceptional customer service, processing rental quotes and reservations and terminating contracts. Your essential duty is to support the district/metro area objectives in all aspects of sales and customer service to ensure World-Class service and operational excellence.

Requirements

  • Bachelor's degree preferred or equivalent experience
  • Exceptional relationship-building and customer service skills
  • Strong ability to multitask in a fast-paced environment
  • Independent, self-starter and strong self-imposed structure
  • Excellent teamwork, interpersonal and communication skills
  • Keen attention to detail
  • Valid driver's license with acceptable driving record

Responsibilities

  • Respond to all inbound calls in a consistent, professional and courteous manner
  • Review all equipment requests and propose solutions that suit the customer's requirements
  • Negotiate rates on equipment rentals in accordance with pricing policies and procedures
  • Identify leads for new business and communicate to the appropriate field personnel
  • Effectively resolve customer issues and coordinate solutions with other personnel
  • Communicate delivery needs promptly and accurately to Logistics Manager/Dispatcher
  • Call on lost and/or dormant accounts to generate business
  • Other duties assigned as needed

Benefits

  • Paid Parental Leave
  • United Compassion Fund
  • Employee Discount Program
  • Career Development & Promotional Opportunities
  • Additional Vacation Buy Up Program (US Only)
  • Early Wage Access through Payactiv (US Hourly Only)
  • Paid Sick Leave
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