Inside Sales Rep - SST

University of Richmond•Indianapolis, IN

2d•Onsite

About The Position

As an Inside Sales Rep - SST (Sales Support Team) you will be responsible for proactively increasing revenue for the district/metro area by providing exceptional customer service, processing rental quotes and reservations and terminating contracts. Your essential duty is to support the district/metro area objectives in all aspects of sales and customer service to ensure World-Class service and operational excellence.

Requirements

Bachelor's degree preferred or equivalent experience
Exceptional relationship-building and customer service skills
Strong ability to multitask in a fast-paced environment
Independent, self-starter and strong self-imposed structure
Excellent teamwork, interpersonal and communication skills
Keen attention to detail
Valid driver's license with acceptable driving record

Responsibilities

Respond to all inbound calls in a consistent, professional and courteous manner
Review all equipment requests and propose solutions that suit the customer's requirements
Negotiate rates on equipment rentals in accordance with pricing policies and procedures
Identify leads for new business and communicate to the appropriate field personnel
Effectively resolve customer issues and coordinate solutions with other personnel
Communicate delivery needs promptly and accurately to Logistics Manager/Dispatcher
Call on lost and/or dormant accounts to generate business
Other duties assigned as needed