Inside Sales Rep/Appointment Setter

Phillips Home Improvements•Allen, TX
•Onsite

About The Position

Inside Sales Representative/Appointment Setter Department: Call Center / Kickoff Employment Type: Full-Time Compensation Range: $20/hour + performance incentives Location: In-Office Do you love talking to people, winning, and seeing your effort turn into measurable results? Do you want tyour pay to be paid based on your results? Desire to work on a team whose Core Values are Faith, Family and Focus? Tired of being asked to blur ethical lines? Join a team named as a Best Place to Work in Dallas-Fort Worth in 2026! Bring your energy, confidence, and persistence to a fast-paced team where performance matters and strong results are rewarded. Role Overview (What You’ll Do) As an Appointment Setter, you’ll connect with homeowners, qualify opportunities, and schedule appointments for our Sales Team. You’ll help keep sales calendars full, recover openings when appointments cancel, and make sure each appointment is set up to give our Sales Team the best opportunity to succeed.

Requirements

  • 18 years or older
  • 1 year of Inside Sales, Appointment Setting, or Sales and Customer Service Equivalent Experience
  • A warm and inviting phone voice
  • Must pass a background and drug test
  • Must be comfortable following and adhering to scripts

Nice To Haves

  • Love talking with people and turning conversations into opportunities
  • Are confident, competitive, persistent, and comfortable asking for commitment
  • Have experience in appointment setting, inside sales, call center, customer service, or another phone-based role
  • Want clear goals, coaching, measurable results, and opportunities to earn more through performance

Responsibilities

  • Connect with homeowners and confidently convert qualified opportunities into sales appointments
  • Monitor sales calendars and work to keep available appointment capacity filled
  • Quickly refill canceled or newly opened appointment slots through new leads, follow-up, reschedules, and short-notice opportunities
  • Confirm decision-makers, appointment details, and accurate customer information so appointments are qualified and ready to run

Benefits

  • Paid Vacation
  • Paid Sick Leave
  • Paid Maternity and Paternity Leave
  • Paid Holidays
  • Health Insurance (60% premium paid for the employee; 35% for dependents)
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability Insurance (50% premium paid for the employee)
  • 401K Retirement Account with up to 2.4% Matching
  • Weekly Pay
  • Incentive Pay - Earn What You're Worth!
  • Monthly Company Lunches and Quarterly Team Building Events!
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