Inside Sales Professional - Driver

SRS Distribution Inc.•Panama City, FL

13d•Onsite

About The Position

The Inside Sales Professional (ISP) is responsible for identifying and serving customer needs, assisting them in obtaining products or information, and providing excellent customer service. This role involves fulfilling various customer requirements. The company, SRS Distribution Inc., is a family of industry-leading, independent roofing distributors that has grown rapidly since its inception in February 2008. SRS aims to build the strongest national network of independent roofing and building product distributors with a talented team, delivering the industry's best products and services. SRS strives to be the preferred employer in the industry, fostering an entrepreneurial culture where the corporate office supports the field.

Requirements

High School Diploma or equivalent
2 years of customer service and/or sales experience
Proficient in computers, including Microsoft Office
Forklift experience
Possess a valid driver’s license
Maintain a satisfactory driving record as determined by Company Driver Policies
Qualify for and remain insurable under Company liability insurance policy
Meet federal and state requirements to operate the vehicle

Nice To Haves

2 years’ experience in the HVAC industry

Responsibilities

Process customer orders received in person (at the sales counter) or by phone, fax, and e-commerce, including company transfers and delivery requests.
Locate parts, equipment, and supplies for customers from various sources.
Support long-term business relationships with customers to promote sales growth and gain acceptance.
Assist in warehouse duties, including pulling customer orders and putting away stock while occasionally operating a forklift.
Promote new and existing products, upgrades, and services to customers.
Assist customers with technical support and problem-solving.
Identify prospective/future customers through store or phone sales and communicate prospects to the sales team (Territory Managers or Account Executives).
Maintain a professional atmosphere of the sales facility by restocking and maintaining both showroom shelves and product displays.
Process warranties.
Perform cycle counts and assist in maintaining accuracy of physical inventory.
Make occasional deliveries using a site vehicle.
Participate in after-hours on-call duties and training classes.
Work overtime as assigned.
Work cooperatively with others.
Comply with all company policies and procedures.
Maintain regular, punctual, and reliable physical attendance.
Maintain regular, punctual, and reliable attendance and availability.