Inside Sales Manager

Mercury Hampton Ltd•Cincinnati, OH

2d•Onsite

About The Position

This Inside Sales Manager role is for someone who wants to own a function: build the team, shape pricing and win strategy, and be the person trusted with the toughest negotiations and strategic accounts. The company is a profitable, growing industrial manufacturer. The Inside Sales function needs a leader who's ready to raise the bar. You'll sit at the centre of the sales engine: the point where technical accuracy, commercial strategy, and customer trust either come together or fall apart. The role involves recruiting, building, and mentoring a team of Inside Sales Specialists, influencing pricing, bid positioning, and win strategy on high-stakes technical deals, handling complex negotiations and strategic accounts, and building new processes, sharper analytics, and better dashboards to make the department scalable. The company invests back into its people and focuses on developing them. The products sold are for industries like pharmaceutical, food & beverage, chemical, and petrochemical.

Requirements

7+ years of B2B Inside Sales experience, with valves or process control equipment strongly preferred.
3+ years leading a team in an industrial or technical environment.
Real technical fluency: control valves, isolation valves, pressure relief, P&IDs, and the ability to translate customer specs into solutions that work commercially and technically.
A track record of negotiating complex contracts and holding the line on margin, risk, and customer needs simultaneously.
A bachelor's degree in engineering or business.
Comfort with CRM platforms and building dashboards that track conversion, response time, and customer satisfaction.

Nice To Haves

Spanish language skills

Responsibilities

Recruit, build, and mentor a team of Inside Sales Specialists from the ground up.
Set the standards and own the culture for the Inside Sales team.
Influence pricing, bid positioning, and win strategy on high-stakes technical deals.
Handle complex negotiations and strategic accounts.
Manage escalations that require expertise in both technical and commercial aspects.
Develop and implement new processes, sharper analytics, and better dashboards for the Inside Sales department.
Ensure technical accuracy, commercial strategy, and customer trust are aligned.