Inside Sales Manager

Ethos Life

4d•$83,000 - $147,000•Remote

About The Position

Ethos is seeking a strategic, hands-on leader to manage Life Insurance Agents in a fully remote setting. The Inside Sales Manager will be responsible for a newly created sales team, acting as a player-coach who actively sells, coaches, and drives weekly execution. This role involves building and scaling a high-performing team, managing the entire sales funnel and revenue targets, and overseeing the operational backbone including licensing, suitability, rollovers, and commissions. The position also requires influencing product and portfolio strategy, shaping go-to-market strategy with Marketing, establishing coaching rhythms, designing scalable operational processes, and managing key performance indicators (KPIs) to foster a data-driven culture.

Requirements

A proven seller with a strong history of exceeding personal and team quotas in a consultative, compliance-heavy environment
3+ years of experience leading inside sales and operations teams in a D2C environment, with a reputation for hiring top talent, building effective playbooks, and rapidly improving performance
An analytical operator fluent in forecasting, pipeline management, and modern CRM/telephony systems, with the ability to translate data into action
An excellent hands-on coach and writer, able to craft effective scripts and training materials that measurably improve team performance
A natural cross-functional partner who uses data and customer insight to influence Product, Marketing, and Engineering
Thrives in a fast-moving, tech-forward culture with a strong bias for action and an ownership mindset to make our platform the category leader

Responsibilities

Own the entire sales funnel and revenue targets for a newly created sales team, operating as a hands-on player-coach who actively sells, coaches, and drives weekly execution
Build and scale a high-performing team of licensed sales and operations professionals, establishing rigorous coaching rhythms, clear performance metrics, and effective playbooks to consistently raise close rates
Operate a hands‑on player‑coach who actively sells, coaches, and drives weekly execution
Architect and manage the complete operational backbone—including licensing, suitability, rollovers, and commissions—to ensure an efficient and seamless customer experience
Influence product and portfolio strategy using customer insight and unit economics; turn findings into requirements for education, quoting, e‑app, and servicing
Shape go‑to‑market strategy with Marketing; tighten the loop from lead quality to scripts and funnel changes
Establish coaching rhythms (call reviews, shadowing, certifications) that consistently raise close rates and customer trust
Design and implement scalable operational processes for everything from application to policy administration, ensuring a seamless and efficient customer experience on our platform
Establish and manage key performance indicators (KPIs) to foster a data-driven culture of high performance and accountability for both sales and operations