Inside Sales Manager
About The Position
Aetna Building Solutions is looking for a sales-minded leader to run our Inside Sales & Customer Service team across all branch locations. We welcome candidates from a variety of backgrounds — inside sales, outside sales, or branch/retail management — who know how to manage, mentor, and coach a team of high-performing reps. This is a hands-on leadership role: you'll set the tone for a high performance, customer-first culture while ensuring the team hits sales targets and delivers exceptional service. Industry experience in building materials distribution is a strong plus, and prior experience with DMSi Agility software is a huge plus. Most importantly, you'll need to be someone who can dig in, learn our systems, and become the go-to subject matter expert for the team.
Requirements
- A sales management background — inside sales, outside sales, or branch management experience all welcome
- A hands-on coaching style with a track record of developing teams
- Strong communication skills and the ability to build trust and lead through influence across locations
- Comfort with CRM/ERP systems
- 5+ years in sales or customer service leadership, including 2+ years managing a team
Nice To Haves
- DMSi Agility experience is a significant plus
- Building materials, construction supply, or distribution experience strongly preferred
- Bachelor's degree in business, sales, or related field preferred
Responsibilities
- Lead the Inside Sales team to achieve sales and service goals across multiple branches
- Set clear expectations and annual goals aligned with company strategy
- Coach, mentor, and develop a large group of reps, including regular one-on-ones and team huddles
- Partner with Outside Sales, Purchasing, and Logistics to keep everyone aligned around the customer
- Oversee onboarding and training, including product knowledge and CRM/ERP systems
- Build and maintain key customer relationships to support retention and growth
- Use CRM and ERP data to track performance, spot trends, and uncover growth opportunities
- Lead quarterly KPI reviews and partner with the Outside Sales Manager on Territory Growth Plans
Benefits
- Medical, Dental & Vision Insurance
- Company-paid Life Insurance & Short-Term Disability Insurance
- 401(k) with Company Match
- Profit Sharing Program
- Paid Time Off & Paid Holidays
- Ongoing training and career development
- Stable, growing company with advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
