Inside Sales – Junior Project Manager – Customer Service Rep

Thea Enterprises LLC•Clifton, NJ

3d•$55,000 - $65,000

About The Position

Thea Lighting and Controls, the lighting division of Thea Enterprises LLC. is seeking a lighting professional to join its Inside Sales team for inside sales support/customer service. In this role you will be responsible for providing exceptional customer service to the distribution channel and supporting the outside lighting sales team. Our inside sales team serves as the agent for our lighting distributors to the manufacturer as well as the representative of the lighting manufacturer to the distributors and supports the efforts of our specification and distributor sales teams.

Requirements

2+ years in the commercial lighting industry or related field in inside sales ideally with a distributor, agent or manufacturer
Individuals must be highly organized and results oriented, with the ability to multi-task in a fast-paced environment that is focused on growth, while adhering to the policies and procedures that have been established by the manufacturer and within our organization.
Being friendly, positive, articulate and mature with excellent written and verbal communication skills.

Nice To Haves

Must present a positive attitude and excellent communication skills
Expertise with Outlook, Word, Excel, the Internet, as well as the flexibility to learn and utilize in-house software applications. Proficiency with Oasis a plus.
Experience in reviewing quotes, creating submittal packages and processing purchase orders
Strong customer service and sales skills - in person and on the phone
Keen attention to detail
work well in a team environment and truly care about making a positive contribution to the success of our company.

Responsibilities

Providing stock pricing/availability across our portfolio of manufacturers for stock/flow lighting products.
order entry/processing, order follow-up, expediting and returns.
Resolve concerns of both vendors and customers when issues arise
Increasing sales through exceptional customer service and product knowledge
Learning and absorbing new technical information quickly