Inside Sales - Federal Account Manager

HP•Rio Rancho, NM

1d•$61,400 - $87,500

About The Position

This role proactively reaches out to potential customers for HP's Federal organization, initiates sales conversations, builds relationships, and guides prospects through the sales process. It uses product knowledge, communication, and persuasive skills to identify customer needs, address concerns, and close deals. The role also collaborates with marketing and other sales team members to drive revenue growth, meet targets, and support the organization's sales strategy. The position has department-level impact and may lead or provide expertise to functional project teams and participate in cross-functional initiatives. Assignments are complex and require initiative and technical or specialized knowledge to resolve problems and develop recommended solutions. The role includes 25% travel and is listed as full time, with no shift premium.

Requirements

High school diploma, GED, higher secondary education, commensurate work experience, or demonstrated competence.
Typically 2–5 years of related work experience, preferably in inside sales, telesales, or a related field.
Knowledge of business development, business planning, business-to-business sales, cold calling, consultative selling, cross-selling, customer relationship management, inside sales, marketing, merchandising, outbound calls, phone sales, product knowledge, sales processes, sales prospecting, sales strategy, Salesforce, selling techniques, telemarketing, and upselling.
Effective communication, results orientation, learning agility, digital fluency, and customer centricity.

Nice To Haves

Certified Inside Sales Professional (CISP) certification.
Experience in inside sales or telesales is preferred.

Responsibilities

Identify and research potential leads through cold calls, online research, networking, and other sources to build a sales pipeline.
Evaluate leads' needs, budgets, and decision-making authority to determine whether they are qualified opportunities.
Develop and maintain in-depth knowledge of products or services, including new features and enhancements, and communicate their value to prospects.
Lead market penetration campaigns and train and coach other inside sales representatives.
Deliver product or service presentations and demonstrations tailored to prospects' needs and interests.
Manage and update CRM systems or sales tracking tools to document interactions and track lead progress.
Monitor industry trends, competitors, and market developments and adapt sales strategies accordingly.
Collaborate with marketing, customer support, and product teams to address inquiries and share feedback about customer needs and preferences.
Provide sales reports and updates to supervisors and analyze sales data to identify trends and opportunities for improvement.