Inside Sales Executive, Parts

HiabStreetsboro, OH
Onsite

About The Position

Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work — we believe in making a difference for our customers to building a better tomorrow. This role is responsible for generating sales through current leads, cold calling, parts campaigns, negotiating sales terms and providing parts information to customers and partners. It also involves managing, increasing and maintaining the opportunity pipeline in Salesforce for the customer base while achieving monthly opportunities and sales targets.

Requirements

  • High School diploma or equivalent required
  • 2 years of inside sales experience
  • Transportation industry or heavy/industrial equipment experience in parts or service sales
  • Mechanical aptitude - as it relates to product and parts knowledge
  • Ability to execute sales process from initial contact through closing
  • Ability to develop and manage customer relationships

Nice To Haves

  • Travel required, est. <5%

Responsibilities

  • Execute cold and warm calls, the sales process, and closing of sales
  • Develop meaningful relationships with customers/dealers/partners to encourage trust and customer loyalty, including but not limited to quoting, expediting, follow up, general outreach, etc.
  • Coordinate with AR/Tax/Finance/RDC to ensure customer service levels are maintained and customers/dealers/partners orders flow seamlessly through the sales cycle
  • Use CRM to document sales activities, opportunities, review sales history, order process, etc.
  • Promote parts and accessory campaigns and offers
  • Achieve sales goals and objectives as defined by management

Benefits

  • Comprehensive benefit package including: health, vision, dental, company-paid & voluntary life insurance upon first day of employment
  • 401k program with 6% company match
  • Personal time off and company-paid holidays
  • Opportunities for career growth and competitive salary commensurate with experience
  • Tuition reimbursement for job-related continued education
  • Referral Program
  • Company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business
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