Inside Sales Engineer

Integrated Water Services Inc•Austin, TX

6d•Remote

About The Position

Integrated Water Services (IWS) is seeking a driven and detail-oriented Inside Sales Engineer to support our growing commercial team. This is a remote, independent contributor role that plays a critical part in quoting and converting new business for our innovative water and wastewater treatment systems. You will manage the full inside sales lifecycle — from RFP and quote generation through order conversion and project handover — working closely with technical, engineering, and commercial teams to deliver accurate proposals with speed and quality. Integrated Water Services (IWS) is revolutionizing water! For over 20 years, we have been at the forefront of transforming water challenges into sustainable solutions. Our team of passionate innovators designs and builds cutting-edge water and wastewater treatment systems that protect communities and the environment. From bustling cities to remote regions, we are making a real, positive impact on the world. We are not just engineers and builders; we are problem solvers, creators, and environmental stewards. Join us in building a better future, one water drop at a time.

Requirements

Bachelor's degree in Engineering, Environmental Science, Business, or a related technical discipline.
2+ years of relevant experience in inside sales, technical sales, proposal coordination, or project estimation.
Familiarity with municipal and industrial procurement processes and technical sales in infrastructure or utilities is a plus.
Knowledge of membrane system design is a plus.
Experience working in a fast-growing or scaling organization.
Understanding of water/wastewater treatment processes, including membrane bioreactors (MBRs), modular systems, aeration/mixing equipment, and digital control platforms.
Proven ability to manage complex quotes and RFPs with precision and speed.
Proficiency in Salesforce CRM and MS Office Suite (Excel, Word, PowerPoint).
Excellent written and verbal communication skills with the ability to simplify technical details and engage both internal stakeholders and external customers.
Customer-first mindset with proactive problem-solving ability.
Experience coordinating across departments and managing multiple priorities in a fast-paced environment.
Strong organizational skills and keen attention to detail.

Responsibilities

Generate and manage customer quotes, proposals, and responses to RFPs across multiple market sectors (municipal, residential, commercial, industrial, tribal, food & beverage, hospitality). Ensure technical accuracy, pricing competitiveness, and on-time delivery.
Work closely with engineering, operations, product, and finance teams to scope and price solutions. Participate in and help organize effective project handoff meetings post-order.
Serve as a primary point of contact for customers during the sales quoting process, ensuring a seamless and positive experience through clear communication and responsive service.
Maintain and leverage CRM (preferably Salesforce) to track leads, quote progress, follow-ups, and customer data with rigor and accuracy.
Identify and flag opportunities to streamline the internal quote-to-order process, improve speed, reduce rework, and enhance overall efficiency.
Track and report personal KPIs including quote volume, turnaround time, and quote-to-close ratio. Provide updates and insights to the sales team.