Inside Sales Engineer

Martin Sprocket & Gear•Arlington, TX

4d•Onsite

About The Position

We are looking for a motivated Sales Engineer who will be responsible for driving sales and revenue growth by providing technical product information and support to customers, help to identify new business opportunities, and manage existing customer relationships. In this role, you will interact with outside sales, engineering, manufacturing, and shipping to deliver solutions for our customers.

Requirements

Bachelor's in engineering degree required.
Strong mechanical aptitude or technical inclination is required.
Meticulous attention to detail.
Excellent interpersonal and communication skills.
Sense of urgency in responding to customer requests.
Self-starter attitude with the drive to succeed and achieve goals.
Independent ability to evaluate situations, solve problems, and make decisions.
Ability to thrive in a dynamic, fast-paced, multi-tasking environment.
Computer proficiency and organizational skills.

Nice To Haves

1-2 years of sales/customer service experience is preferred.
Experience with Microsoft AX is a plus.
Adaptability! We need you to be able to change with the situation and maintain an effective approach to solving problems and providing excellent customer service.
Initiative! We need you to be a self-starter and take action to achieve results within your area of influence.
Analytical Problem Solving! We need you to get the facts, consider the alternatives, and bring a solution to the table.
Team Participation! We need you to utilize your network and seek solutions for the whole team.

Responsibilities

Complete an extensive hands-on training program including time in a manufacturing environment
Develop and maintain a deep understanding of the company's products and services, including features, benefits, and technical specifications.
Provide technical information and support to customers to help them understand and select the appropriate products for their needs.
Respond to inbound sales calls from our established customer base for product and pricing information, order status, or delivery confirmation.
Actively reach out to existing customers through phone calls, emails, and other communication channels to generate sales
Enter orders and quotes for stock and custom manufactured components and systems
Coordinate with Outside Sales on open opportunities in their sales territories and work together to grow customer sales.
Analyze sales data and market trends to identify opportunities for growth and improvement.