Inside Sales Development Associate (Cincinnati, OH)

CVS Health•Cincinnati, OH

8d•$15 - $27•Hybrid

About The Position

Omnicare, a leading provider of pharmacy services to long-term care facilities, is hiring an Inside Sales Development Associate. Following Omnicare’s sale by CVS Health, this position will be employed by Omnicare and support its continued operations as an independent organization. The associate owns qualified lead generation, considering prospect profitability, timelines, and market segmentation. The role supports the Market-Based Sales Team with pipeline development, sales strategy, prospect relationships, meeting preparation, proposals, presentations, and contract negotiations and closure. The associate tracks and evaluates marketing campaign leads, maintains customer relationship management data, and collaborates with sales colleagues and stakeholders to assess pipeline performance, risks, opportunities, and competitive activity. This is a full-time position with a hybrid schedule requiring three days per week in the Cincinnati, Ohio office. Travel within the United States may be required up to 10% of the time. The stated pay range is $15.00–$26.93 per hour, with actual compensation dependent on factors including experience, education, and geography.

Requirements

At least 6 months of customer service experience.
Working knowledge of Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.
Must reside within a commutable distance of Cincinnati, Ohio.
Ability to work a hybrid schedule, with three days per week in the Cincinnati, Ohio office.
Ability to travel within the United States up to 10% of the time.
High school diploma or GED.

Nice To Haves

Strong interpersonal communication and collaboration skills.
Strong analytical skills and solid business acumen.
Effective time-management and problem-solving skills.
Experience with Salesforce.com.
Sales education or experience with a strong record of achieving results.
Bachelor’s or associate degree.

Responsibilities

Generate leads and contribute to pipeline development in alignment with budget and key performance indicators.
Prioritize opportunities based on profitability, customer timelines, and market segmentation.
Track leads from marketing campaigns, assess and report campaign effectiveness, and follow up on opportunities.
Align sales strategy with market team performance and budget.
Use the Omnicare Value Proposition and develop initial prospect relationships to create qualified leads.
Provide sales materials and strategy to support prospect interactions from needs discovery through negotiation and contract close.
Assist the Market-Based Sales Team in preparing proposals and presentations.
Support contractual negotiations using the Salesforce contract initiation form process and appropriate escalations.
Use customer relationship management and marketing and sales effectiveness tools consistently.
Collaborate and communicate with Sales Executives, the Sales Support Supervisor, and other stakeholders to support team effectiveness.
Participate in pipeline reviews and discussions with the direct manager and stakeholders.
Assess risks and opportunities, develop action plans with partners, and monitor and share information about competitive threats.
Maintain professional and technical knowledge through educational workshops, publications, networks, benchmarking, and professional societies related to long-term care.
Maintain data integrity in the customer relationship management system.
May participate in trade shows, conventions, and other industry programs; source leads and document and manage follow-up activities.