Inside Sales Data Analyst

Progress RailLa Grange, IL
Onsite

About The Position

The Inside Sales Data Analyst is a critical component of the Aftermarket Service team. Each representative provides oversight and administration of customer demands placed for PRL products sold to Railroads, Marine Propulsion, Offshore and Land-based oil well drilling rigs, and Stationary Power Generations markets.

Requirements

  • Four-Year College Degree (Marketing focus)
  • Experienced computer user – MS Office suite, SAP, LN etc.
  • Excellent interpersonal verbal and written communication skills.
  • Detailed, accurate and able to set priorities among competing demands.
  • Self-starter, dependable and efficient.
  • Focused, responsive to deadlines.
  • Ability to travel (up to one week per month).

Nice To Haves

  • Six Sigma/Lean experience
  • SAP experience
  • Some inside/outside sales or customer service experience
  • Project Management experience
  • Multilingual
  • SAP or Infor LN experience.
  • Some inside/outside sales or customer service experience.
  • Project Management experience.
  • Multilingual.

Responsibilities

  • Work with the Inside Sales Representative and Management to facilitate the quote to cash process
  • Conduct a daily review of inbound overnight EDI demands, both for allocation and smoothing of demand signals against forecasted items
  • Handle 1-2 accounts as the Inside Sales Rep, to immediately move into any open role on the team
  • Conduct a daily review of the overall open order backlog against all avenues of fulfillment
  • Conduct a daily review of non-executable demand lines & work with the internal team for quickest resolution
  • Assist in the transfer of information from customer portals for the Inside Sales Rep
  • Support any initiative and projects related to cleansing SAP data, as it relates to an ongoing ERP implementation into LN
  • Identify process issues and participate in the development and implementation of process improvements
  • Support the growth initiatives of the business
  • Work with Global Supply Chain buyer/planners to resolve material issues, leading to improve on-time delivery to customers
  • Make use of problem solving/decision making skills to achieve the highest level of customer satisfaction

Benefits

  • Competitive Salary
  • 401(k) plan with up to 6% company match (no waiting period with immediate vesting)
  • Medical/Dental/Vision/Life/Disability Insurance
  • Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
  • Flexible Spending Accounts
  • Paid Vacation
  • Paid Holidays
  • Paid Time-Off (PTO)
  • Employee Assistance Plan
  • Education Assistance Program
  • Employee Recognition Programs
  • Site specific Production and Incentive Plans
  • Site specific Step and Skill Level Wage Adjustment Plans
  • Site Specific Relocation and Sign-on Bonus Programs
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