Inside Sales & Customer Success Representative
About The Position
Inside Sales & Customer Success Representative Location: Summerville, SC Company: Lawn Doctor Support Customers. Build Relationships. Grow Your Career. At Lawn Doctor, we’re more than a lawn care company. We’re a team committed to creating exceptional customer experiences. We’re looking for an Inside Sales & Customer Success Representative who enjoys talking with people, building relationships, and helping customers find the right solutions for their lawns. This is a high energy, phone based sales role where you’ll spend your day connecting with homeowners through phone calls, text messages, and email. Your success is rewarded through a competitive base salary plus performance based commissions. You’ll follow up on leads, educate customers about our services, recommend solutions based on their lawn’s needs, and help grow relationships with both new and existing customers. If you’re organized, goal oriented, and enjoy turning conversations into long term customer relationships, we’d love to meet you.
Requirements
- You genuinely enjoy talking with people and building relationships over the phone.
- You’re confident asking for the sale while always putting the customer’s needs first.
- You’re highly organized and able to manage multiple conversations and follow up tasks throughout the day.
- You communicate professionally through phone calls, text messages, and email.
- You have excellent attention to detail and follow through on commitments.
- You enjoy working toward goals in a fast paced environment.
- You are dependable, coachable, and enjoy being part of a collaborative team.
Nice To Haves
- Previous experience in sales, customer service, account management, or a relationship focused role is preferred.
- Experience using CRM software is a plus.
- Strong computer skills and the ability to quickly learn new systems.
Responsibilities
- Follow up with company generated leads and convert inquiries into new Lawn Doctor customers.
- Contact existing customers through phone calls, text messages, and email to recommend additional services based on technician recommendations.
- Execute monthly sales campaigns by reaching out to targeted customer lists and promoting featured Lawn Doctor services.
- Educate homeowners on our residential lawn care services and recommend solutions that best fit their lawn’s needs.
- Build trust with customers by providing professional recommendations and outstanding service.
- Manage a high volume of customer interactions while maintaining accuracy and attention to detail.
- Document all customer communications and sales activity within our CRM.
- Collaborate with the Operations and Customer Experience teams to ensure a seamless customer experience from sale to service.
Benefits
- Health insurance
- Paid time off
- Vision insurance
- 401(k) matching
- Dental insurance
- Competitive base salary plus performance based commissions.
- Monday through Friday schedule with occasional Saturdays during our peak season from February through May.
- Paid training and ongoing coaching.
- Opportunities for professional growth and advancement.
- Supportive team environment where your contributions matter.
- Established, locally owned company with a strong reputation in the community.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
