Inside Sales Coordinator

LKQ • Portland, OR

1d

About The Position

The Inside Sales Coordinator generates revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions about parts, pricing, and services. The role provides information about warranties, part pricing and quality, delivery times, and payment methods; completes transaction documents; develops relationships with prospective customers; communicates pricing and shipping details; advises customers on available substitutions or modifications; processes and reviews orders; and follows up with customers as needed. Other duties may be assigned. This position does not supervise employees.

Requirements

• High school diploma or GED.
• At least 1 year of related experience.
• Ability to perform arithmetic using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret graphs.
• Basic computer skills.
• Ability to communicate basic messages orally, write brief messages, and maintain simple records.
• Ability to explain and offer guidance on routine procedures.
• Ability to solve routine, somewhat repetitive problems by following clear directions and procedures.
• Ability to prioritize and appropriately handle assigned and routine tasks.
• Ability to sit for extended periods and frequently use a computer, keyboard, and mouse.
• Occasionally lift and/or move up to 50 pounds.
• Travel may be required periodically, including overnight stays, depending on position requirements.

Nice To Haves

• College coursework or degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.

Responsibilities

• Provide information about warranties, part prices and quality, delivery times, and payment methods.
• Complete internal transaction documents, including credits, invoices, work orders, interchange documents, and returns.
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customers of unit prices, shipping dates, anticipated delays, and other needed information.
• Advise customers about substitutions or modifications when a requested part is unavailable.
• Enter orders and review them for correct handling, pricing, quantities, and shipping information; dispatch orders in some locations.
• Follow up with customers as needed.
• Assume other duties as assigned.

Benefits

• Health, dental, and vision insurance
• Paid time off
• Paid parental leave
• Fertility coverage
• 401(k) with company match
• Company-paid life insurance and long-term disability
• Short-term disability
• Employee assistance program
• Tuition reimbursement
• Employee discounts
• PNC Daily Pay option

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED