Inside Sales Coorindator

STOW Group • Romeoville, IL

12d • Hybrid

About The Position

The sales Coordinator communicates with the customers to track and maintain on time deliverables and is the main point of contact for customer information regarding shipment and order tracking. Support the sales team with order entry, order acknowledgments, and general customer-related information.

Requirements

• Proven experience in sales support, coordination, or administrative roles
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software
• Attention to detail and problem-solving skills

Responsibilities

• Coordinate and support daily activities of the sales team.
• Informs clients of unforeseen delays or problems.
• Provides training on how to use stow Calculator.
• Calculates and prepares quotations with sales interaction and guidance.
• Advises customers by phone and email of any changes to shipping or on time delivery.
• Entering orders in SAP & ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Take care of commercial and administrative communication with customers.
• Collaborate with the other departments to ensure that the sales and deliveries are handled efficiently.
• Process sales orders accurately
• Maintain and update customer databases and CRM systems
• Communicate with clients regarding order status, delivery, and inquiries
• Liaise with internal departments to ensure smooth operations
• Handle customer complaints and escalate issues to the sales team as necessary.

Benefits

• PTO, sick leave, & paid holidays
• Medical, Dental and Vision Insurance
• Company paid Short- and Long-Term Disability Insurance
• Company Paid Life Insurance
• Company Paid Accidental Death & Dismemberment
• 401K with employer match
• Partial Tuition Reimbursement after 12 months

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed