Inside Sales Coordinator
Refloor•Troy, MI
•$19 - $21•Onsite
About The Position
The Inside Sales Coordinator supports the Inside Sales team by managing the post-sale process after a customer provides verbal commitment. You’ll ensure a smooth transition from sale to completion by handling financing, contracts, scheduling, and Salesforce updates. This role is ideal for someone who is highly organized, customer-focused, and ready to take ownership of accuracy and follow-through in a fast-paced sales environment. You’ll work closely with the Sales and Operations teams to ensure every order is completed correctly and efficiently.
Requirements
- 1–3 years of customer service, administrative support, or sales support experience preferred
- Strong communication and interpersonal skills
- Excellent organization and attention to detail
- Ability to problem-solve and confidently handle customer concerns
- Customer-focused mindset with the ability to build trust and create positive experiences
Responsibilities
- Handle live customer handoffs and guide them through financing, contracts, and install scheduling
- Update Salesforce opportunities with accurate project details and installation notes
- Communicate with customers to keep orders moving forward
- Generate customer and insurance quotes as needed
- Ensure same-day or next-day order completion
- Partner with Operations to ensure installation readiness
- Support team KPIs and participate in ongoing training and coaching
Benefits
- Get paid every Friday
- Medical, dental, and vision insurance
- Life insurance
- Pet insurance
- 401(k) program
- Ongoing training and professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
