Inside Sales Coordinator

WireNut Home Services•Colorado Springs, CO
•$60,000 - $90,000•Onsite

About The Position

The Inside Sales Coordinator is responsible for supporting the sales process from lead generation to customer onboarding, ensuring a seamless experience for our clients. This position focuses on managing customer inquiries, processing orders, coordinating logistics, and maintaining accurate records to help drive sales performance and customer satisfaction.

Requirements

  • 1–3 years of experience in inside sales, customer service, dispatching, call center operations, or administrative support, preferably within a residential service industry (HVAC, plumbing, electrical, roofing, pest control, etc.)
  • Strong verbal and written communication skills with the ability to build rapport and professionally handle customer inquiries
  • Proven ability to identify sales opportunities and convert inbound leads into booked appointments
  • Experience managing high call volumes while maintaining excellent customer service standards
  • Strong organizational and time-management skills with the ability to prioritize multiple tasks in a fast-paced environment
  • Proficiency with CRM systems, scheduling software, and Microsoft Office applications (Outlook, Word, Excel, Teams)
  • Adaptability to constantly changing business needs and additional responsibilities

Responsibilities

  • Managing customer inquiries
  • Processing orders
  • Coordinating logistics
  • Maintaining accurate records
  • Identifying sales opportunities
  • Converting inbound leads into booked appointments

Benefits

  • Competitive Compensation – Paid Weekly
  • Comprehensive Medical, Dental, and Vision Insurance
  • PTO AND Sick time package
  • 401(k) Plan
  • Company Holidays (Office Closed)
  • Life Insurance
  • Legal Shield
  • Disability
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