Inside Sales Coordinator - Req # 4306

Denali Water Solutions • Conroe, TX

1d • Onsite

About The Position

Denali is seeking an organized, customer-focused Inside Sales Coordinator to support customer orders, shipping coordination, and sales team activities. This position serves as a key connection between customers, outside sales, and dispatch, helping ensure orders are entered accurately and shipments stay on schedule. The ideal candidate brings strong computer skills, clear communication, and a sales-minded approach to customer service. Success in this role requires attention to detail, timely follow-through, and the ability to manage multiple priorities.

Requirements

• Strong computer skills and proficiency with email, spreadsheets, and data entry.
• Excellent verbal and written communication skills.
• Strong people skills and the ability to build positive customer relationships.
• Sales and customer service skills, including identifying customer needs and responding professionally.
• Strong organizational skills, attention to detail, and accurate order entry.
• Ability to prioritize incoming requests and follow through on time-sensitive tasks.
• Ability to work collaboratively with outside sales, dispatch, and other internal teams.

Nice To Haves

• Previous experience in inside sales, sales support, customer service, or order processing.
• Experience using customer relationship management (CRM) or order management systems.
• Experience coordinating with dispatch, shipping, or logistics teams.
• Familiarity with trade show support and email marketing campaigns.

Responsibilities

• Receive and enter orders submitted by customers and the outside sales team through inbound phone calls, emails, and text messages.
• Confirm order details and maintain accurate customer and order records.
• Work closely with dispatch to coordinate scheduled shipments and monitor order progress.
• Communicate shipping changes, delays, and order updates promptly to customers and the sales team.
• Respond professionally to customer questions and coordinate with the appropriate team to resolve concerns.
• Schedule meetings and appointments for the sales team.
• Assist with trade show planning, logistics, and preparation.
• Support email campaigns, including coordinating content, maintaining contact lists, and assisting with follow-up.
• Perform other duties as assigned to support sales and customer service operations.

Benefits

• Competitive compensation packages
• Strong focus on safety, flexibility, and rewards and recognition
• Ascend Employee Development Program
• Access to over 6,000 professional courses via Learning Management System
• Comprehensive Medical: Self-insured medical plans with competitive options including copay and HSA plans
• Dental & Vision: Full coverage for you and your family
• Generous 401(k) Match: Up to 4%
• Company-Paid Disability & Life Insurance: Long-Term and Short-Term Disability, AD&D and Life Insurance
• Voluntary Life for Employees & Family
• Health Savings Plan
• Paid Time Off (PTO) & Sick Time
• Family leave
• 9 Paid Holidays
• Paid Weekly
• Professional Development
• Employee Assistance Program
• Wellness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed