Inside Sales Consultant

Dermalogica•Toronto, ON

1d•CA$60,000 - CA$65,000•Remote

About The Position

Dermalogica is seeking a dynamic and results-driven Inside Sales Consultant to join their team. This role is crucial for driving profitable growth within the professional channel by using remote engagement to build partnerships and deliver results. The Inside Sales Consultant will act as a trusted business partner, collaborating with skin therapists, Medspas, salons, spas, and retail partners to provide expert guidance and support their success. The position focuses on strengthening relationships, optimizing account performance, and expanding business opportunities through a blend of sales excellence, education, and account development, aiming to maximize both sell-in and sell-out. The role requires influencing, educating, and driving performance to help partners grow their businesses and advance Dermalogica’s brand presence.

Requirements

1–3+ years in inside sales, account management, or business development
Strong communication, influencing, and relationship-building skills
Highly organized with strong attention to detail and follow-through
Experience with CRM systems and Microsoft Office (Sugar CRM, PowerBI, Gorgias, etc. a plus)

Nice To Haves

Experience in professional beauty, skincare, FMCG, or health-related industries preferred
Esthetician/skin therapist background is a strong asset
Bilingual (French) preferred candidate

Responsibilities

Achieve monthly, quarterly, and annual sales targets across assigned accounts
Drive sell-in aligned to sell-out performance through strategic recommendations
Identify upsell, cross-sell, and promotional opportunities
Execute outbound sales calls to nurture existing accounts and unlock new revenue streams
Build and maintain strong relationships with salon, spa and Medspa partners
Act as a trusted advisor, providing tailored business solutions to support account growth
Maintain consistent communication cadence via phone, email, and virtual meetings
Ensure customer satisfaction, retention, and long-term partnership development
Promote Dermalogica’s education programs, workshops, and digital learning platforms
Support customers in building knowledge, confidence, and retail success
Represent the brand with professionalism, passion, and credibility
Reinforce brand standards and positioning across all touchpoints
Maintain accurate account data, sales activity, and pipeline tracking in CRM systems
Analyze account performance, purchasing behavior, and growth opportunities through Power BI, Sugar CRM and Gorgias.
Create targeted outreach campaigns (email, e-blasts, promotions) to drive engagement
Use insights to inform recommendations and business planning
Partner with field sales, education, marketing, and customer service teams
Support execution of campaigns, product launches, and promotions
Share insights and feedback from accounts to inform broader strategy