Inside Sales Consultant

Southern Glazer's Wine & Spirits•Addison, TX

4h•$62,000•Onsite

About The Position

Sell products directly to business-to-business (B2B) customers by cultivating and maintaining positive customer relationships. This includes initiating calls to customers, building rapport, and recommending modifications to products and services, with the result being the promotion of customer retention, driving direct sales, and assurance of an overall superior customer service experience.

Requirements

Must be 21 years or older.

Nice To Haves

Bachelor's in Hospitality or related study preferred.

Responsibilities

Drive continued penetration of portfolio into accounts, focusing on relevant products that match customer needs.
Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, and identifying and exceeding customer needs and expectations.
Achieve customer retention goals and follow up with consumers as required to close sales and meet/exceed revenue goals.
Build and maintain effective relationships with new and existing business-to-business (B2B) customers.
Maintain consumer prospect lists/contact database to assess client purchasing trends; proactively and consistently seek opportunities to promote and sell products based on client purchase history.
Acquire in-depth industry and company knowledge to articulate product features, benefits, and pricing and make recommendations to include core and innovative products.
Attend and actively participate in daily team meetings or relevant sales training to ensure appropriate sales techniques are used and accurate information is communicated to customers.
Attend sales group meetings concerning sales targets or forecasts, reporting on the market situation.
Perform other duties as assigned.