Inside Sales Associate (DoD)

World Wide Technology Healthcare Solutions•Jenks, OK

58d•$47,600 - $59,500•Remote

About The Position

The Inside Sales Associate is an entry-level role within the Sales Operations Inside Sales team. This individual provides support to the Inside Sales team, assisting with quoting, order processing, and other administrative tasks necessary to ensure efficient day-to-day operations. The Inside Sales Associate will work closely with Inside Sales Representatives to learn the internal processes and systems while developing foundational knowledge of the company's go-to-market strategy. This role is designed to provide the necessary training and experience to develop into an Inside Sales Representative, with a focus on mastering operational tasks and providing support to team members.

Requirements

B.A., Business, Finance or other related field or equivalent work experience within the IT industry
Minimum of two years sales or sales support experience in the information technology industry
Proficient PC Skills (MS Office Suite)
Ability to effectively utilize WWT internal systems, tools and processes
Demonstrated leadership, communication and problem-solving skills
Ability to travel as required meeting team and departmental goals (<25%)
Must have a passion for learning and continued education regarding our go-to-market strategy, our processes and the Information Technology industry
Ability to prioritize and perform work in required time frames
Capability to multi-task and adapt to change
Ability to communicate effectively and in a timely manner.
A willingness to do whatever it takes to get the job done
Proactive attitude and work ethic
Must be a team player

Responsibilities

Assist with quoting, order processing, and product information requests from customers.
Provide administrative support to Inside Sales Representatives, including tracking order status and handling basic customer inquiries.
Learn and apply the use of internal systems and tools to assist with order management and customer requirements.
Collaborate with Inside Sales Representatives and other team members to ensure timely completion of tasks and support customer needs.
Support the onboarding and training of new hires by assisting with process documentation and task management.
Develop a foundational understanding of key internal systems, processes, and company tools.
Gain knowledge of company products, services, and market strategies to assist with quoting and order management.
Participate in internal training programs to develop the skills necessary for progression to the Inside Sales Representative role.