Inside Sales Associate
Dedicated Networks, Inc.•Brooklyn Park, MN
•$45,000 - $50,000•Hybrid
About The Position
At Dedicated Networks, we extend the life of enterprise networking, server, and storage equipment through expert refurbishment and exceptional customer service. We believe in building long-term partnerships, delivering outstanding customer experiences, and creating opportunities for our employees to grow and succeed. As an Inside Sales Associate, you’ll play a vital role in supporting revenue growth and creating exceptional customer experiences. You’ll serve as a trusted resource for customers while helping identify opportunities to expand business relationships.
Requirements
- Strong written and verbal communication skills
- Excellent organizational and time-management abilities
- Ability to multitask and prioritize in a fast-paced environment
- Positive attitude with a willingness to learn and grow
- Strong customer service mindset and problem-solving skills
Nice To Haves
- Experience working with Salesforce CRM or similar customer relationship management platforms
- Previous inside sales, customer service, account management, or sales support experience
- Strong critical-thinking and decision-making abilities
- High level of integrity, professionalism, and accountability
- Team-oriented approach with a passion for helping customers succeed
Responsibilities
- Respond to customer inquiries with professionalism, urgency, and a solutions-focused mindset
- Prepare accurate quotes and process customer orders through CRM and ERP systems
- Follow up on sales opportunities, customer requests, and dormant accounts
- Build strong customer relationships through proactive communication and problem-solving
- Identify opportunities to generate new business and grow existing accounts
- Research product configurations, compatibility, and market pricing
- Maintain accurate customer and sales records
- Collaborate with purchasing, warehouse, technical, and customer care teams
- Follow established sales processes, SOPs, and KPI expectation
- Participate in projects and continuous improvement initiatives that help drive company success.
Benefits
- Competitive compensation package
- Generous profit-sharing plan
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and 7 paid holidays
- Hybrid work flexibility after onboarding
- Ongoing training and development opportunities
- Long-term career growth potential within a growing organization
- Supportive team culture focused on collaboration and success
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
