Inside Sales Associate

CONKLIN METAL INDUSTRIES INC•Summerville, SC

6d•Onsite

About The Position

Be part of something brand new. Our Charleston branch opened in November 2025, and we’re still building the team that’s going to make it great. That means you’re not walking into a machine — you’re walking into an opportunity. The right person for this role will help define what great looks like here from day one. Conklin Metal Industries has been in business since 1874. We’re a fourth-generation, family-owned distributor of sheet metal, HVAC, and duct fabrication supplies, and we serve contractors and fabricators across the entire Southeast. We know this industry, we know our customers, and we take pride in doing the job right. If that’s the kind of place you want to work, read on.

Requirements

High school diploma or GED (higher education a plus)
Excellent phone skills and a customer-first mindset
Experience in administrative, distribution, or industrial roles
Ability to multitask and prioritize in a fast-paced environment
Strong Microsoft Office skills (Outlook, Word, Excel)
Sharp attention to detail and strong follow-through
Experience with ERP systems — Prophet 21/P21 a bonus
Comfortable working between office and warehouse environments

Nice To Haves

You’re organized. You don’t drop balls, and you don’t let details slip.
You’re a steady communicator. Customers and teammates count on you to follow through.
You can hold multiple things at once. Fast-paced, varied days don’t rattle you — they energize you.
You take ownership. If there’s a problem, you’re already working on the solution.
You’re comfortable on the phone and in person. Selling isn’t scary — it’s just helping.

Responsibilities

Answer inbound calls, emails, and walk-in customer inquiries with professionalism and product knowledge
Make proactive outbound calls weekly to keep relationships active and identify new opportunities
Support Territory Managers with quotes, order entry, and field-to-branch communication
Capture customer preferences — delivery schedules, product specs, special requirements — and make sure nothing falls through the cracks
Spot trends in customer buying and collaborate with the team on growth opportunities
Process purchase orders, sales orders, and invoices with a high degree of accuracy
Manage returns, back-orders, and delivery tracking — and keep customers informed at every step
Maintain clean, organized records so the branch runs without surprises
Support the Corporate Credit and Item Maintenance teams on account and product inquiries
Provide backup sales coverage during peak times
Track inventory needs and communicate with the Branch Manager and Replenishment team
Become the internal go-to for product questions — from customers and colleagues alike
Partner with Item Maintenance on new product setups