Inside Sales Associate
About The Position
The Inside Sales Associate is a responsive, detail-oriented professional who thrives on creating meaningful first impressions and guiding potential partners through the start of their journey with inKind. The goal of the Inside Sales Associate is to engage with restaurant owners/operators who have expressed interest by assessing their eligibility and moving qualified opportunities seamlessly into the next stage of the sales process. In this role, you will play a key part in supporting company growth by responding to inbound applications, conducting discovery conversations, and ensuring every prospective partner experiences inKind’s value from the very first touchpoint.
Requirements
- 1+ years in an Inside Sales, Sales Development, or other sales role, preferably in Hospitality, FinTech, or SaaS
- Excellent written and verbal communication skills and the ability to build relationships quickly
- Salesforce and Outreach experience or comparable CRM or email automation software
Nice To Haves
- Experience working with restaurants or food-related entities/clients
- Experience in a start-up environment is a plus
Responsibilities
- Respond promptly to inbound interest, qualifying fit, and ensuring a smooth transition through the sales funnel
- Evaluate inbound leads based on defined criteria (concept type, financial health, location, etc) to determine partnership readiness
- Conduct discovery conversations with potential partners to understand their needs, business goals, and alignment with inKind’s offerings
- Maintain an organized and up-to-date pipeline of inbound opportunities in Salesforce, ensuring all stages and communications are accurately tracked
- Identify bottlenecks or inefficiencies within the inbound lead process and propose enhancements to improve outcomes
- Review and follow up with previous or inactive leads that may be newly qualified or re-interested
- Own administrative tasks related to inbound pipeline management, such as data hygiene, tracking KPIs, and reporting on lead conversion rates
- Provide feedback on inbound lead quality and trends to improve marketing campaigns and demand generation efforts.
Benefits
- Generous PTO and company holiday policy
- Company paid Short Term Disability
- 100% employer covered health and dental insurance
- Vision plan available
- Child Care Benefits
- Generous parental leave
- Dog-friendly workspace
- Daily lunches and snacks for in-office team members
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
