Inside Sales Associate

Lyon Roofing • Morristown, TN

3d • Onsite

About The Position

Inside Sales Associate Lyon Metal Roofing is looking for a qualified inside sales associate. The purpose of an inside sales associate is to take orders from customers, process the orders, and ensure that customers receive the goods or services they have requested in a timely and efficient manner. The sales associate is responsible for accurately gathering customer information, communicating product availability, providing pricing information, and confirming order details. The sales associate must also effectively handle customer inquiries, complaints, and requests and resolve any related issues in a professional manner.

Requirements

• Greet and take orders from customers
• Ensure customer satisfaction
• Answer customer inquiries in a friendly and professional manner
• Process customer payments

Nice To Haves

• Friendly
• Organized
• Good communication skills
• Willing to train at Greeneville, TN location up to 60 days

Responsibilities

• Greet customers in a friendly and professional manner
• Take orders accurately and enter them into the system
• Provide customers with accurate information about the items in our system
• Upsell items when appropriate
• Process payments and provide change
• Assist with customer inquiries and complaints
• Maintain stock and supplies
• Ensure adherence to health and safety procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed