Inside Sales Associate

White Cap • Dartmouth, NS

2d • Onsite

About The Position

Responsible for the sales process to generate new sales opportunities or up-sell via phone, email, other electronic communication, or in person. Develop customer relationships by identifying customer needs, informing customers about the products and services offered, providing solutions, recommending new/better products, and processing/handling customer orders.

Requirements

• HS Diploma or GED strongly preferred.
• 0-2 years of experience in area of responsibility.

Nice To Haves

• 1+ years of sales experience.
• High School Diploma or GED.
• Computer skills and knowledge of Microsoft Office.

Responsibilities

• Receives, researches, and answers customer questions regarding accounts, products, rates and services offered, via telephone or in person; engages with both counter customers and phone customers to fully identify needs, responds to inquiries or questions, and offers timely solutions.
• Identifies up-selling and add-on sales opportunities.
• Communicates product features, benefits, and warranty policy information to customers.
• Develops relationships and partnerships with customers and establishes White Cap as a First Choice Supplier to our customers.
• Processes purchase orders and completes other paperwork as required; handles cash and credit card transactions.
• Orders products, arranges deliveries, and follows up with customers with regarding order status.
• Prospects for new sales opportunities via outbound calling and emailing.
• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
• Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED