Inside Sales Associate
About The Position
At Moffatt & Powell Rona, our commitment to exceptional customer service and continuous improvement is at the core of everything we do. As an Inside Sales Associate, you will play a key role in providing outstanding service by creating a smooth and welcoming shopping experience from the moment customers enter the store. With an emphasis on product knowledge, customer support, and safety, you will reflect our values and strive for excellence in all areas of your role. A mindset of continuous learning and adaptability is essential as we evolve to meet the demands of today’s dynamic retail environment, always seeking to improve our products, processes, and technologies to better serve our customers.
Requirements
- Customer service
- Teamwork
- Problem-solving
- Communication
- Accountability and dependability
- Ethics and integrity
Responsibilities
- Greet customers warmly and promptly upon entry, ensuring a positive shopping experience.
- Operate cash terminal proficiently, handling transactions, issuing receipts, and processing returns and exchanges.
- Assess customer needs and provide expert advice on a wide range of department products.
- Stay updated on new products and their features through Vendor and product knowledge training sessions.
- Actively participate in achieving sales objectives set by the Branch Leadership Team.
- Stay informed about current promotions and flyer prices.
- Support cycle counts and inventory checks as directed by Management.
- Maintain floor plans to ensure a tidy and organized sales environment.
- Keep checkout work areas clean, tidy, and clutter-free.
- Adhere to policies and procedures related to loss prevention, product breakage, and health and safety regulations.
- Merchandising as needed
- Mixing of paint
- Key cutting
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
