Inside Sales Associate
About The Position
For our business unit Digital Factory Solutions we are seeking a passionate Inside Sales Associate to support our US sales and marketing operation for our office in Auburn Hills, Michigan. The work style in our company is characterized by short information paths, a flat hierarchy and a simple, cooperative interaction with each other. CENIT North America, Inc. is a wholly owned subsidiary of the German CENIT AG, a leading IT consulting and software company with 29 locations in nine countries worldwide. Guided by the vision of being the champion for process digitization, we enable and secure the technological advantage of our customers. As a consulting and software specialist for the optimization of business processes, CENIT has been active in Product Lifecycle Management (PLM) and Enterprise Information Management (EIM) since 1988. We work for globally renowned companies in the automotive, aerospace, mechanical engineering, metal fabrication, industrial automation and other industrial segments.
Requirements
- Bachelor’s degree or equivalent work experience
- Knowledge of sales processes, sales administration and sales metrics, ideally with a background in an industrial software business
- Experience in CRM applications
- Proficient in Microsoft Office applications (Word, Powerpoint, Excel)
- Passionate team player with strong communication and organizational skills
- Open and willing to work in an international work environment
- Willing and able to learn new tools, processes and technologies
- Ability to travel occasionally
Nice To Haves
- Working proficiency in German is a plus
Responsibilities
- Administration of customer records for software licenses, software maintenance and services
- Monitoring of customer software subscription renewals (CENIT and partner software)
- Management, ordering, and distribution of software license keys and related contractual documents
- Customer communication through phone calls, email and web meetings
- Support account executives in lead, opportunity and account management
- Provide information about products, generate price quotations and generate sales orders
- Administrative liaison for global CENIT entities and CENIT partners
- Collaborate with CENIT’s order administration and bookkeeping teams
- Research and identify prospective customer accounts
- Organize and support sales campaigns, marketing events and tradeshows
Benefits
- 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
