Inside Sales Associate

Snow and Jones•Norwell, MA

5d•$22 - $28•Onsite

About The Position

Snow and Jones, Inc. is looking for a motivated Counter Sales Associate to join their Norwell, MA team. This role involves working directly with contractors, homeowners, and business customers to help them find the right plumbing, HVAC, heating, and well & water products. The company is interested in mechanically inclined individuals with strong customer service skills who are eager to learn, even if they don't have direct experience in counter sales, inside sales, plumbing supply, HVAC, construction materials, wholesale, or retail.

Requirements

Customer service, counter sales, inside sales, retail, or wholesale experience preferred
Knowledge of plumbing, HVAC, construction, building materials, or mechanical products is a plus
Strong communication and interpersonal skills
A positive, customer-first attitude
Ability to multitask and stay organized in a fast-paced environment
Dependable, motivated, and eager to learn
Comfortable working as part of a team
Ability to lift up to 25 pounds as needed

Nice To Haves

Mechanically inclined individuals with strong customer service skills who are eager to learn

Responsibilities

Help customers in person and over the phone with product selection, pricing, quotes, and orders
Develop strong customer relationships through knowledgeable, friendly service
Recommend products and solutions that meet customer needs
Identify opportunities to increase sales and add value for customers
Work with Branch Management, Outside Sales, and manufacturer partners to support customer requests
Pull, verify, and prepare orders accurately and efficiently
Maintain an organized, well-stocked sales counter and inventory
Partner with the warehouse and branch team to keep daily operations running smoothly
Participate in product training to continually expand your industry knowledge
Maintain a clean, organized, and safe work environment