Inside Sales Associate

Westair Gases and Equipment, Inc. • Fresno, CA

22d • $23 - $24 • Onsite

About The Position

As an Inside Sales Associate, you will assist our customers as they purchase the materials and tools they need for gases, gas equipment, and welding supplies. From the moment you greet customers until their final sales, you will provide them with the best in customer service and supply expertise.

Requirements

• High School Diploma/GED required
• 1+ year(s) of Customer Service/Inside Sales/Counter Sales preferred
• Welding experience is preferred but not required
• Proficient in Microsoft Office applications
• Experience in CU/TIMS or another similar customer database
• Excellent customer service and team skills

Responsibilities

• Performs customer service activities, including receiving and entering telephone orders, answering questions, resolving challenges, and tracing order status or product shipments
• Maintains customer records and files, including accurate account setup and pricing
• Performs outbound calls to Retail and small customers
• Performs Inside Sales or Counter Sales, serving customers who come into the retail store
• Works closely with and provides support to the Outside Sales team
• Evaluates and recommends appropriate product, equipment, and programs
• Promotes 'add-on' sales of gases and high-margin hard goods accessories
• Conducts or participates in product demonstrations
• Maintains inventory for the location
• Ability to operate a forklift
• Follows all safety policies and procedures, including use of safety equipment (PPE) and equipment safeguards
• Performs other duties as assigned

Benefits

• Medical, dental, vision, life and disability insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Voluntary accident coverage, hospitalization plans, Employee Assistance Programs (EAP’s), Wellness platform access
• 401(k) + company match
• 7 company paid holidays
• 3 weeks of paid time off (PTO) earned on an accrual basis
• Professional development opportunities and ongoing training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED