Inside Sales - Ambient HVAC Supply

Ambient Enterprises • Kapolei, HI

1d • $28 - $32

About The Position

As an Inside Sales Associate for the Parts Department, you’ll be responsible for handling quotes and orders for customers, inventory, and account set up. You’ll be a liaison between manufacturers, customers and our Sales team. You will play a vital role in supporting the sales team and ensuring smooth Warehouse operations. This is a great opportunity to join a growing company and get exposure to premium products, a great team and experts in the industry.

Requirements

• High school diploma or equivalent; additional education or relevant certifications are a plus.
• Proven experience in a sales-oriented role, preferably in a similar industry.
• Strong customer service and interpersonal skills with the ability to build and maintain relationships.
• Proficient in using sales software, CRM systems, and MS Office Suite.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Must be able to lift and carry items up to 50 pounds.
• Ability to stand and walk for extended periods.

Nice To Haves

• Forklift operation certification (or willingness to obtain certification) is a plus.

Responsibilities

• Assist the sales team with customer inquiries, product information, and order processing.
• Collaborate with customers to understand their needs and provide appropriate product recommendations.
• Prepare and follow up on sales quotations, ensuring accurate and timely responses.
• Maintain a comprehensive understanding of the product line to effectively address customer inquiries and upsell opportunities.
• Provide outstanding customer service to build and maintain strong customer relationships.
• Receive and process incoming stock, ensuring accuracy and timely stocking of products.
• Perform inventory management tasks, including stock replenishment, cycle counts, and order fulfillment.
• Prepare shipments and ensure accurate documentation for outbound orders.
• Maintain a clean and organized warehouse environment for efficient operations.
• Lift and carry items up to 50 pounds.
• Stand and/or walk for extended periods.
• Assist in maintaining sales records, customer databases, and reports.
• Monitor sales metrics and generate periodic sales reports for management review.
• Identify sales trends and opportunities to drive business growth

Benefits

• medical insurance
• a 401(k) plan with employer matching
• paid time off (PTO)
• paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED