Inside Sales Associate

TSRC INC•Ashland, VA

74d•$55,000 - $60,000•Onsite

About The Position

We’re seeking a results-driven Inside Sales Associate to join our team at The Supply Room Companies. You will manage inbound and outbound sales calls within a defined territory of accounts, expand category share of wallet within those customers in order to drive revenue and margin growth. The ideal candidate possesses excellent communication skills, a solid customer-centric approach, and a passion for sales. This is an exciting opportunity to work in a fast-paced environment, contribute to the company’s success, and grow your career in sales. We offer a competitive salary, performance-based incentives, and professional development opportunities.

Requirements

1-3 years of experience in inside sales or customer service, with a track record of meeting or exceeding sales targets.
Solid understanding of the sales process and customer relationship management.
Familiarity with using CRM tools and platforms.
Experience in conducting virtual meetings and product demos.
Strong communication and interpersonal skills, with the ability to build customer rapport.
Excellent problem-solving and negotiation skills and a customer-focused mindset.
Ability to multitask and manage time effectively to meet sales goals.
Ability to work independently and as part of a team.
Self-motivated, goal-oriented, and able to work in a fast-paced environment.

Responsibilities

Grow wallet share within your account base.
Work with the customer, customer care, warehouse and accounting to manage daily activity within your account base.
Manage the entire sales cycle: Qualifying leads, identifying customer needs, and providing solutions aligned with the company’s offerings.
Maintain a high level of knowledge about the company’s products and services.
Maintain and update the CRM with accurate customer and sales data.
Collaborate with the sales team to meet and exceed sales targets.
Follow up with prospects to build relationships and convert them into long-term customers.
Assist in the development of sales strategies to drive business growth.
Handle objections and negotiate with potential customers to ensure a smooth sales process.
Provide feedback to management on market trends, customer feedback, and sales tactics.
Handle inbound sales inquiries and manage a sales pipeline through to close.
Make outbound calls to clients to introduce the company's products or services.
Negotiate pricing and terms to close deals that meet customer needs and company goals.
Prepare and send proposals, quotes, and contracts to clients.
Provide regular reports on sales activities, including calls made, leads generated, and deals closed.
Manage follow-up processes to keep leads engaged and moving through the sales pipeline.
Conduct market research to identify trends, competition, and potential opportunities.
Provide post-sales support to ensure seamless onboarding and satisfaction.
Other duties as assigned.