Inside Sales Associate - Mortgage

Better Mortgage•Irving, TX

2d•Hybrid

About The Position

Start your career in mortgage sales at one of the most innovative companies in home finance. As an Inside Sales Associate at Better, you’ll work directly with customers, build real sales experience, and develop the skills needed to grow into a licensed Loan Consultant role. This is a fast-paced, high-energy environment for people who are competitive, motivated by performance, and excited by career growth and earning potential. We’re looking for driven individuals from sales, customer service, hospitality, retail, call center, or other customer-facing backgrounds who thrive in goal-oriented environments. Top performers may have the opportunity to earn their mortgage licenses and grow into a licensed Loan Consultant role over time. Many associates also increase earnings through overtime and performance incentives.

Requirements

Minimum 1 year of experience in sales, hospitality, customer service, collections, retail leadership, call center, or other customer-facing environments.
Track record of beating quota, with references that verify motivation, success, and work ethic
Highly motivated; a self-starter with a high degree of ownership and a strong customer focus
Organized with strong time management skills
Exceptional interpersonal skills and ability to build rapport with customers from a variety of backgrounds
Strong written communication skills
Ability to troubleshoot and solve problems independently

Responsibilities

Managing a pipeline of business prospects, whether starting their home-buying journey, refinancing their existing home, or looking for a home equity line of credit
Hitting key sales performance targets; driving customer conversion through critical funnel stages (e.g., converting prospects into hot opportunities)
Assisting home buyers with their mortgage application, including answering customer calls and making outbound follow-up calls
Executing on key sales activities within defined time frames for each customer (e.g., speed in responding to a new prospect)
Delivering outstanding customer experiences by successfully responding to questions and developing the requisite product and market knowledge to do so effectively
Ability to understand the customer’s timeframes and objectives and have a flexible approach to meet the customer’s needs
Constantly looking to improve our in-house software or the customer experience by providing input to our product, sales, and revenue operations teams and testing solutions

Benefits

Performance-driven compensation
Competitive base salary with bonus or incentive opportunities, depending on role
Comprehensive, flexible health benefits
A range of medical and dental plans to choose from based on your needs, with vision coverage available for you and your family starting on day one.
Build long-term financial security with a 401(k) through Vanguard, HSA with employer contributions, FSA’s, Employer Paid STD & LTD plans and access to financial planning resources.
Generous paid time off, company holidays, sick time, and paid parental leave.
Paid parental leave and childcare support, including employer matching for dependent care FSA.
Mental health care (6 free virtual or in-person sessions) and wellness programs through Spring Health, EAP access, and additional perks like pet insurance and lifestyle discounts.
Pre-tax Commuter benefit accounts with an employer match, and programs designed to support different working styles and lifestyles.
Meal and snack offerings in select offices, plus a stipend to support your day-to-day - whether you’re in the office or working remotely.
An exceptional NYC office experience Work from our World Trade Center headquarters - featuring thoughtfully designed spaces, natural light, and panoramic skyline views. It’s a space built for collaboration, creativity, and bringing bold ideas to life.
High-impact work at a category-defining moment Help shape the brand of an AI-native company reinventing homeownership from the ground up.