Buyer

Dorman Products•Madison, IN

10d•$51,700 - $62,200•Onsite

About The Position

At SuperATV, we are dedicated to 'Working to Wow' our customers with innovative, race-tested products and world-class customer service. We are seeking a talented and competitive Inside Sales and Support Representative who thrives in a fast-paced environment to contribute to SuperATV's continued growth and impact in the off-roading industry. Training will be provided to acclimate you to the ATV/UTV industry, with continuous training on new products and industry updates to enhance your career and ensure your success at SuperATV.

Requirements

Proven inside sales and customer service experience.
Excellent verbal and written communication skills.
Strong listening skills.
Ability to multitask, prioritize, and manage time efficiently.
Ability to make independent decisions.
Must be a self-starter.

Nice To Haves

Mechanical aptitude.
Call center experience.
An associate's or bachelor's degree in a related field.
Some travel may be required.
Spanish speaking skills.

Responsibilities

Provide top-notch customer service to all incoming calls from customers and dealerships.
Consult with customers and dealerships to sell products that meet their riding needs through inbound calls, outbound calls, live chat, and email.
Achieve revenue growth objectives by selling the SuperATV product line and supporting customers with their purchases.
Offer technical support by researching, troubleshooting, and solving customer issues and/or assisting with installation questions.
Follow up with customers on issues through both phone conversations and emails.