Inside Sales Agent

Renuity•Grapevine, TX

20h•Onsite

About The Position

Statewide Remodeling, a division of Renuity, is hiring an Inside Sales Agent to expand their Homeowner Relationship Center team. This role supports homeowners as they explore remodeling projects by qualifying interest, setting appointments, and providing an exceptional first impression. The agent will work with customers across all Statewide Remodeling markets and help guide them toward solutions they love. This is a career opportunity for individuals who are dedicated and hardworking and are looking for growth and development within the fastest growing remodeling company in the United States.

Requirements

1+ year of customer service or sales experience preferred
Strong communication and active listening skills
Comfortable handling high call volume in a fast-paced environment
Basic computer proficiency (Microsoft Office and CRM systems)
Strong organizational and time management skills
Goal-oriented with a self-motivated mindset
Ability to multitask and adapt quickly
Open to coaching and continuous improvement

Nice To Haves

Individuals who enjoy talking to people and building rapport quickly
Driven performers motivated by hitting goals and earning bonuses
Problem-solvers who can think on their feet
Team players who contribute to a positive culture
Those looking to grow into sales or leadership roles

Responsibilities

Manage inbound and outbound calls in a fast-paced call center environment
Partner with scheduling teams to verify appointments and confirm with customers
Utilize pre-built scripts to engage customers and work with them to find solutions to their home project needs
Participate in regular department contests and achieve both personal and team goals