Inside Sales Agent

Mohawk Industries • Dallas, TX

1d

About The Position

The Inside Sales Agent is an entry-level contributor who works to provide customer account management service. This role will coordinate call lists, systematic updates, order inquiry and status, product information, customer returns, and transportation management as well as provide selling agility.

Requirements

• Bachelor’s degree in a related field preferred.
• 0-2 years relevant experience OR equivalent combination of education and experience.
• Excellent communication, problem-solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient in using Microsoft Office Suite products.

Nice To Haves

• Applies conceptual knowledge of the theories, practices, and procedures within a discipline.

Responsibilities

• Creative and innovative in the sales approach to drive revenue and growth of accounts when calling upon customers.
• Process orders timely, accurately, and thoroughly while enhancing sales opportunities with customers.
• Exhibit comfort in up-selling and providing options in products to increase sales.
• Gain an understanding of company operations and industry trends.
• Assist with the identification of potential process improvements.
• Collaborate in group activities and collaborate with a team.
• Advanced troubleshooting skills and ability to handle and address escalations.
• Perform various office administration duties such as keying in orders, preparation of reports, and follow up to ensure customer satisfaction with order development.
• Perform other duties as needed.

Benefits

• Company Match on 401k
• Employee Purchase Discount
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level