Inside Sales Account Manager

HP•Rio Rancho, NM

1d•$26 - $39

About The Position

The Inside Sales Account Manager drives revenue growth by managing customer relationships, identifying sales opportunities, and closing business across HP's products and services portfolio. This role is responsible for pipeline and forecast management, lead qualification, and account growth while delivering exceptional customer value. Working closely with sales specialists and partners, the Account Manager develops strategic account plans, expands existing business, and achieves assigned sales targets.

Requirements

Two year university/Associate degree preferred or equivalent experience.
3+ years of experience in inside sales, preferable in technology industry.
Direct experience interacting with customers (i.e., Technical, Administrative, or Call Center roles).
Inside sales skills.
Listens to customer needs and tailors messages to customers based on their needs and ties-in additional promotional campaigns, upgrades, or extended products/services.
Must be a team player and juggle multiple tasks and competing priorities.
Must be able to apply subject matter knowledge to solve common and complex business issues within established guidelines and recommend appropriate alternatives.
Exercises independent judgment within generally defined policies and practices to identify and select a solution.
Exhibits knowledge of HP portfolio of products or capacity to learn and utilize product resources to meet job requirements.
With management guidance, proactively contacts and sells products/services and completes lead follow-up with assigned area of responsibility.
Consistently meets or exceeds metrics related to outbound calls, open pipeline opportunities, and closed won revenue set by segment management.
Knows and understands HP's sales tools and processes
Strong presentation and communication skills

Responsibilities

Closes sales on assigned products or assigned customers; may generate leads for closure by an experienced Outside or Inside Sales Rep.
Shares sales activities with experienced Sales Reps as necessary.
Informs customers of company promotions and upgrades; may persuade customer to purchase extended products, services, supplies.
Responsible for pipeline and forecast responsibility in accordance with sales center business process.
Execute opportunity and lead management.
Establishes a professional working relationship with the client.
Aligns the account strategy and sales motions to maximize client value.
Build and maintain solid customer relations that protect or expand HP's Installed base. Actively collaborate with sales specialists and others to ensure seamless account coverage.
Seeks out appropriate resources in presales, product/service specialists to support complex deals.
As dictated by the selling model, establishes partner contacts to share account information and seek joint opportunities that drive incremental revenue.
Nurtures and closes new opportunities that result in substantial incremental orders, revenue and margins to HP, representing the entire HP portfolio of products and services.
Achieves quota with balanced performance.