Inside Sales Account Manager - Automotive Tools & Equipment

National Oak Distributors•Lakeland, FL

16d•Onsite

About The Position

National Oak Distributors (NOD) has merged with Integrated Supply Network (ISN), combining leaders in automotive paint, body, equipment, and tools distribution. This merger aims to expand geographic reach and deliver enhanced value-added services and solutions to suppliers and customers. The company prioritizes exceptional service, value, and a collaborative workplace for top talent. We are seeking an experienced Inside Sales Account Manager to support our Mobile Tool Dealer channel. This role is responsible for managing an assigned portfolio of independently owned Mobile Tool Dealers, driving profitable revenue growth through proactive outbound sales, relationship management, product recommendations, supplier programs, and excellent customer service. This is an outstanding opportunity for someone with an automotive background who enjoys customer interaction, problem-solving, and sales growth.

Requirements

Minimum two years of experience in: Inside Sales, Account Management, Automotive Parts Sales, Customer Service, Automotive Counter Sales, Industrial Distribution Sales
High School Diploma or GED.
Strong verbal and written communication skills.
Excellent relationship-building skills.
Ability to organize and manage multiple customer accounts simultaneously.
Strong follow-up and time management skills.
Comfortable working in a goal-oriented, performance-driven sales environment.
Experience using CRM systems and Microsoft Office.

Nice To Haves

Automotive Aftermarket experience
Automotive Tools & Equipment experience
Automotive Parts Distribution experience
Industrial Distribution experience
Heavy Duty Truck Parts experience
Fleet Maintenance experience
Collision Repair experience
Automotive Paint & Body experience
Mobile Tool Dealer Industry experience
Hands-on knowledge of automotive tools, shop equipment, diagnostic equipment, and vehicle repair processes.
Experience supporting professional automotive technicians.
Experience working in automotive repair facilities.
Experience selling automotive tools, equipment, shop supplies, or replacement parts.
Experience supporting independently owned businesses.
Knowledge of professional automotive brands and suppliers.
Experience reading parts catalogs or using automotive parts lookup systems.
Understanding of technician workflow and professional repair environments.
Experience with or ability to learn: CRM software, HubSpot (or similar CRM), Microsoft Outlook, Microsoft Excel, Microsoft Word, MasterPack, RingCentral, Sales reporting software, Order management systems.

Responsibilities

Manage and grow an assigned portfolio of Mobile Tool Dealer accounts.
Build trusted relationships with independently owned business owners.
Drive profitable revenue growth through proactive outbound sales calls and customer follow-up.
Respond to inbound customer inquiries and provide consultative sales support.
Increase customer share of wallet through cross-selling, upselling, supplier programs, promotions, and strategic product recommendations.
Identify new product opportunities based on customer purchasing habits and business needs.
Execute supplier promotions, seasonal campaigns, and new product launches.
Develop account growth strategies that help customers improve profitability.
Maintain an active sales pipeline while consistently achieving sales and customer engagement goals.
Serve as the primary business partner for assigned customers.
Partner with Category Management, Marketing, Customer Care, Operations, Supplier Partners, and Accounts Receivable to provide an exceptional customer experience.
Maintain accurate customer records, sales opportunities, pipeline activity, and account notes within CRM and company systems.
Participate in product training, sales meetings, promotional initiatives, supplier education, and continuous learning opportunities.