Inside Sales Account Manager-Bloomfield, CT (48172)

Goosetown EnterprisesBloomfield, CT
Onsite

About The Position

Goosetown Communications, a leading provider of mobile voice and wireless enterprise communications in the Northeast and United States, is seeking an inside sales representative for its Bloomfield, CT office. This role involves interfacing with current customers and new prospects via telephone and in-office meetings to sell products and services within the Connecticut area. The company serves a variety of public safety and commercial users, including Police, Fire, County, School Districts, School Buses, and Transportation companies.

Requirements

  • 1 to 3 years of proven inside sales experience preferably in wireless communications experience with wireless company or business-to-business sales experience.
  • The ability to work independently and as an active member of a team and meet goals under deadlines is essential.
  • Proven background providing excellent customer service.
  • Strong multitasking, time management, and prioritization skills
  • Exceptional communication skills (both written and verbal) as well as solid follow-up skills.
  • Ability to follow a detailed process.
  • Persuasive and goal-oriented
  • Self-motivated and directed.
  • Energetic, outgoing, and friendly demeanor
  • Comfortable calling customers on the telephone and talking to new people.
  • Ability to ask the right questions and extract information in conversation.
  • Ability to develop, maintain, and nurture relationships with customers.
  • High School diploma or equivalent.
  • Basic Computer skills including Microsoft Office proficiency (Excel, Word, PowerPoint)

Nice To Haves

  • Excellent organizational skills and initiative are preferred.
  • Bachelor’s Degree preferred.
  • CRM experience preferred.

Responsibilities

  • Responsible for regular call frequency with assigned customers to maintain customer relationships and increase sales.
  • Manage all expiring lease agreements.
  • Manage all expiring maintenance agreements.
  • Contact with customers targeted by email initiatives.
  • Provide support to outside sales personnel, when necessary.
  • Assist with inbound phone orders from new and existing customers.
  • Create quotes working with a technician.
  • Update our CRM (HubSpot) daily.
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