Inside Sales Account Manager

The RealReal • Dallas, NY

14h • Remote

About The Position

The Resale Advisor, Repeat Business (LAS) drives repeat business by acquiring consigned items from existing clients within an assigned territory. This role focuses on re-engaging established consignors, maintaining strong client relationships, and consistently converting outreach into repeat consignment activity in a fully remote, quota-driven environment. The LAS delivers a high-touch client experience while managing contracts, setting pricing expectations, and maintaining disciplined pipeline execution.

Requirements

• Ability to quickly build rapport and establish trust and credibility with clients
• Proficiency and comfortability using software such as G-Suite, Email, SalesForce, CRM
• Ability to commit to full-time hours (40 hours per week)
• Self-motivation and drive to achieve results
• Excellent verbal and written communication skills
• Exceptional attention to detail and organization skills
• A solutions-focused mentality with a growth mindset
• Adaptability and openness to change
• Professional appearance and demeanor

Nice To Haves

• Previous experience selling luxury goods and/or services
• Ability to discuss and advise customers on general fashion trends and developments in the luxury market

Responsibilities

• Re-engage existing clients within assigned book
• Convert marketing-generated reactivation leads
• Drive repeat consignments through daily outreach
• Maintain consistent outbound cadence via phone/text/email
• Review contracts and set pricing expectations confidently
• Deliver a reliable, white-glove remote client experience
• Maintain CRM accuracy and clear next steps
• Generate referrals from satisfied repeat consignors

Benefits

• Base pay plus uncapped commission
• Annual Elite Club Trip for top performers
• Monthly sales competitions (i.e. cash | prizes | site credit)
• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid Parental Leave
• 9 Paid Company Holidays
• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed