Inside Sales Account Manager - Automotive Tools & Equipment

National Oak Brand•Lakeland, FL

16d•Onsite

About The Position

National Oak Distributors (NOD) has merged with Integrated Supply Network (ISN), combining leaders in automotive paint, body, and equipment wholesale distribution with automotive tools and equipment distribution. This merger expands our geographic reach and enhances our ability to deliver value-added services and solutions to suppliers and customers. We are seeking an experienced Inside Sales Account Manager to support our Mobile Tool Dealer channel. This role is responsible for managing an assigned portfolio of independently owned Mobile Tool Dealers, driving profitable revenue growth through proactive outbound sales, relationship management, product recommendations, supplier programs, and exceptional customer service. This is an outstanding opportunity for someone with an automotive background who enjoys customer interaction, problem-solving, and sales growth.

Requirements

Minimum two years of experience in: Inside Sales Account Management, Automotive Parts Sales, Customer Service, Automotive Counter Sales, Industrial Distribution Sales
High School Diploma or GED.
Strong verbal and written communication skills.
Excellent relationship-building skills.
Ability to organize and manage multiple customer accounts simultaneously.
Strong follow-up and time management skills.
Comfortable working in a goal-oriented, performance-driven sales environment.
Experience using CRM systems and Microsoft Office.

Nice To Haves

Candidates with experience in any of the following industries are strongly encouraged to apply: Automotive Aftermarket, Automotive Tools & Equipment, Automotive Parts Distribution, Industrial Distribution, Heavy Duty Truck Parts, Fleet Maintenance, Collision Repair, Automotive Paint & Body, Mobile Tool Dealer Industry
Hands-on Industry Experience
Hands-on knowledge of automotive tools, shop equipment, diagnostic equipment, and vehicle repair processes.
Experience supporting professional automotive technicians.
Experience working in automotive repair facilities.
Experience selling automotive tools, equipment, shop supplies, or replacement parts.
Experience supporting independently owned businesses.
Knowledge of professional automotive brands and suppliers.
Experience reading parts catalogs or using automotive parts lookup systems.
Understanding of technician workflow and professional repair environments.

Responsibilities

Manage and grow an assigned portfolio of Mobile Tool Dealer accounts.
Build trusted relationships with independently owned business owners.
Drive profitable revenue growth through proactive outbound sales calls and customer follow-up.
Respond to inbound customer inquiries and provide consultative sales support.
Increase customer share of wallet through cross-selling, upselling, supplier programs, promotions, and strategic product recommendations.
Identify new product opportunities based on customer purchasing habits and business needs.
Execute supplier promotions, seasonal campaigns, and new product launches.
Develop account growth strategies that help customers improve profitability.
Maintain an active sales pipeline while consistently achieving sales and customer engagement goals.
Serve as the primary business partner for assigned customers.
Partner with Category Management, Marketing, Customer Care, Operations, Supplier Partners, and Accounts Receivable to provide an exceptional customer experience.
Maintain accurate customer records, sales opportunities, pipeline activity, and account notes within CRM and company systems.
Participate in product training, sales meetings, promotional initiatives, supplier education, and continuous learning opportunities.