Inside Sales Account Manager

State Steel Omaha•Richland VII Precinct, NE

8h•Onsite

About The Position

The Inside Account Manager is responsible for generating revenue and gross margin for the company by developing and maintaining a strong customer base. This position utilizes relationship-based selling techniques to meet the steel needs of each customer, while maximizing the profitability of the company. Other sales aspects include pricing and negotiation. The Inside Account Manager’s responsibilities extend beyond sales and also include heavy amounts of order entry, order tracking, and problem resolution. The most successful Inside Account Managers take full ownership of their customers and orders and go the extra mile to ensure their customers are not just satisfied, but also informed throughout the entire sales process.

Requirements

Tremendous drive for results
Highly proactive and takes great initiative; proven self-starter; goes the extra mile
Strong customer orientation with proven relationship building skills
Tremendous responsibility and ownership of customer challenges
Diligently and consistently demonstrates an ownership mentality
Proficient in utilizing required software applications (SalesForce, SAP (coming), Microsoft Office, etc.)
Strong written and oral communication skills
Strong cooperation and collaboration skills
Understanding of basic economics related to supply and demand
Composure
Instills trust and confidence
Comfortable with negotiation
Highly detail-oriented and very thorough
Strong numerical abilities
Excellent organization skills
High learning agility

Nice To Haves

Proven experience in a role responsible for managing the needs of customers
Knowledge of general principals of business related to revenue generation, cost impacts and bottom-line results
Background in the steel industry or a related field
Bachelor’s degree in Business Administration or related discipline or equivalent work experience

Responsibilities

Build customer relationships with new and existing accounts to maximize territory growth
Understand each customer’s needs, and accurately fulfill expectations for quality, delivery, paperwork, communication, etc.
Exhibit mentality of problem-solving that helps uncover solutions to customer needs
Price inquiries in a manner which maximizes revenues , with consideration to minimizing operational costs
Understand return on invested capital (ROIC), and exhibit decision making abilities which align with the goals of the company
Develop an in-depth understanding of the steel products and services offered by State Steel
Engage Outside Account Managers and sales management on significant inquiries to help maximize the probability of success
Monitor the overall goals and results of the territory, and the entire company on a regular basis
Provide feedback related to the market conditions of the territory
Cooperate with teammates both within, and outside the Sales Dept.
Assist other account managers with their daily activities when needed