Inside Sales Account Manager
About The Position
PromptCare is seeking an experienced and motivated Inside Sales Account Manager to join our team. The AM will create long-term, trusting relationships with our customers in collaboration with our sales team to deliver “white glove” service to the referral sources and patients/family members. The AM will oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.? They must be a strong communicator to manage key accounts properly and must be knowledgeable of our company’s products and services to provide customers with the most effective solutions. If you are a driven and passionate individual with a strong background in sales and account management, we encourage you to apply for this exciting opportunity.
Requirements
- BA/BS preferred
- Solid experience with CRM software (e.g. Salesforce) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Responsibilities
- Cultivate day to day relationships with assigned key referral sources, manage the referral process by acting as a liaison between the field and the inside operations teams, facilitate reports and provide status updates in a timely manner
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting relationships with those involved in the referral process
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status as identified
- Collaborate with sales team to identify and grow opportunities within territory
- Responds to client complaints/problems in a timely manner and to the client’s satisfaction by assisting with challenging client requests or issue escalations as needed
- Maintains compliance to all applicable laws, regulations and SOPs at all times
- Supports EVP, Sales in assigned task, including working with sales managers to organize weekly and monthly sales leadership information
- Supports EVP with sales enablement and support functions
Benefits
- Comprehensive Medical, Dental, and Vision Package
- 401(k) Plan with Company Match
- Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays
- Life Insurance: Standard coverage with optional enhancements
- Employee Assistance Program: Free counseling and coaching sessions
- Emotional Well-being and Work-Life Balance Resources
- Short & Long-Term Disability: Company-paid with optional supplements
- Accidental Death and Dismemberment Insurance
- FSA and HSA: Manage healthcare expenses
- Commuter Spending Programs
- Volunteer and Engagement Opportunities
- Employee Referral Bonuses
- Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
