Inside Sales Account Manager

Aptean • Alpharetta, GA

43d • Onsite

About The Position

We're looking for an Inside Sales Account Manager for our office in Alpharetta, GA. The position is fulltime. You'll join an awesome team to support our growing customer base. The Inside Sales Account Manager works as part of a high energy, dynamic team to drive winbacks, cross-sells and SaaS conversions by penetrating installed accounts. This position requires the ability to engage, build rapport and close business with senior level executives and decision makers, using the phone as the primary mode of communication.

Requirements

• Self-motivated, high energy, dynamic inside sales and online presence
• Ability to drive sales, negotiate agreements, manage customers and handle objections.
• Experience in outbound lead generation/business development
• Must be motivated and goal oriented with the ability to maintain a high level of collaboration across geographically diverse teams.
• Must have enthusiasm, excellent speaking voice and proven telephone skills.
• Mature and confident team player with the ability to work under pressure.
• Experience with CRM solution, preferably Salesforce
• Excellent organizational and follow up skills, problem solving and analytical skills.
• Possesses a high degree of honesty, integrity, and ability to maintain confidentiality.
• Good decision-making ability and negotiation skills
• Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook
• 2+ years' experience working with B2B software solutions
• Bachelor's degree in a related field

Responsibilities

• Manage relationships with assigned customers, ensuring good communication and high customer retention.
• Drive revenue through consistent achievement of individual and team quotas.
• Use telephone & other IT tools to remotely interface with customers.
• Build a steady pipeline of new opportunities and close additional business.
• Gain access to decision makers & perform a comprehensive needs analysis.
• Deliver a consistent and clear proposition message on Aptean's products and services to increase customer's level of interest.
• Manage a revenue and bookings quota and participate in frequent forecast reviews of assigned territory.
• Operate according to Aptean Account Management processes, including:
• Creation and use of Account Plans
• Creation and on-going maintenance of portfolio segmentation for each product line
• Designation of 'At Risk' customers and leading the internal and external efforts to retain those customers
• Attainment of quarterly Maintenance Renewal targets
• Maintain rolling twelve-month forecast in Aptean's sales forecasting tool
• Handle client inquiries concerning Aptean's products, feature sets, functionality, and pricing.
• Provide online product demonstrations.
• Build and maintain product and industry knowledge.
• Attend scheduled training sessions on new products, services, pricing, procedures, etc.

Benefits

• Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 1,001-5,000 employees