Inside Sales Account Manager

RepliGen Corporation•New York, MA

10d•$69,000 - $97,750•Remote

About The Position

We are seeking a motivated and dynamic Inside Sales Account Manager to join our team. The Inside Sales Account Manager will play a critical role in driving revenue growth by generating and qualifying leads, closing sales, and providing exceptional customer service. This position requires a proactive individual with excellent communication skills and a passion for sales.

Requirements

Minimum Bachelor’s degree in Biology, Chemistry, Biotechnology, or related field.
2+ years of experience in inside sales or a similar role.
Proven track record of meeting or exceeding sales targets.
Tech savvy and have advanced working knowledge of key prospecting tools including LinkedIn Sales Navigator.
Strong communication and interpersonal skills.
Ability to build rapport with customers and understand their needs.
Proficient in CRM software (SFDC) and Microsoft Office Suite.
Self-motivated, results-oriented, and able to work independently.
Excellent problem-solving skills and attention to detail.
Relationship builder, creative dealmaker, and a part of our growth trajectory.
Familiarity with sales techniques and strategies.
Understanding of the industry and market trends.

Nice To Haves

Experience selling bioprocessing products or technologies
Familiarity with upstream/downstream bioprocessing workflows

Responsibilities

Identify and reach out to potential customers through various channels, including cold calling, email campaigns, and social media.
Evaluate and qualify leads based on their needs, budget, and timeline focusing on consumables and selected systems opportunities. Use effective questioning techniques to understand customer requirements.
Conduct virtual product presentations and demonstrations to prospective and existing customers.
Negotiate and close deals with prospects for consumables and selected system opportunities. Follow up with potential customers to address any concerns and finalize agreements.
Maintain and update CRM software (SFDC) with accurate customer information and sales activities. Manage customer relationships to ensure satisfaction and loyalty.
Work closely with the field sales, marketing, and technical support teams to align sales strategies with marketing campaigns. Provide feedback and insights to improve marketing efforts.
Generate sales reports and present them to the management team. Analyze sales data to identify trends and areas for improvement.