Inside Counter Sales
About The Position
Assists customers and contractors by providing quotes and product information, both in person and over the phone, while maintaining the company standards of excellent customer service. Represents the company during the sales process by collecting customer product needs and design specifications over the phone or in person. Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups. Generates sales opportunities through research on client needs, industry competition and learning the features and benefits of company products. Provides accurate and complete material take offs of single/multiple family home projects. Coordinates purchase and delivery of special products. Obtains information on pricing specifications, uses and an availability. Codes and inputs customer orders, pricing information and additional data into the computer system. Creates accurate and complete invoices, work orders, and sales tickets. Maintains stock levels on the sales floor and in the stockroom. Operates and balances cash register daily.
Requirements
- Minimum education required: High School Diploma
- Minimum experience required: 1-2 years in building material industry with extensive knowledge of product and application.
Responsibilities
- Assists customers and contractors by providing quotes and product information, both in person and over the phone.
- Represents the company during the sales process by collecting customer product needs and design specifications over the phone or in person.
- Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups.
- Generates sales opportunities through research on client needs, industry competition and learning the features and benefits of company products.
- Provides accurate and complete material take offs of single/multiple family home projects.
- Coordinates purchase and delivery of special products.
- Obtains information on pricing specifications, uses and an availability.
- Codes and inputs customer orders, pricing information and additional data into the computer system.
- Creates accurate and complete invoices, work orders, and sales tickets.
- Maintains stock levels on the sales floor and in the stockroom.
- Operates and balances cash register daily.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
