Inside / Counter Sales Representative

Noble Corporation • Oshawa, MN

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About The Position

Noble is hiring an Inside/Counter Sales Representative (Plumbing & HVAC) for its Oshawa Profit Centre. The representative works with customers by phone, fax, email, and in person to respond to inquiries about quotes, orders, lead times, products, and technical support. The role also works with internal and external departments, including Outside Sales, Manufacturing, Vendors, and Shipping, to handle purchase orders and provide customer service.

This position offers industry and sales experience and opportunities to develop product knowledge, customer service skills, and business acumen that may support future opportunities in Inside Sales or Account Management. This posting is for an existing vacancy.

Requirements

• Superior customer service skills.
• Strong organizational skills and the ability to multitask and work well under pressure.
• Strong written and oral communication skills.
• Excellent presentation ability.
• Knowledge of technical and advanced skills, or willingness to learn them.

Nice To Haves

• Previous experience in Plumbing/HVAC sales and/or customer service.
• Technical Plumbing/HVAC knowledge.
• Experience using Trend, Word, Excel, and Outlook.

Responsibilities

• Sell Plumbing and HVAC products to assigned and potential customers.
• Respond to Plumbing and HVAC requests by providing quotations and technical support.
• Prepare tender project quotes, review specifications, obtain prices, maintain quote logs, and follow up with vendors and customers.
• Prepare submittals, receive approvals, purchase non-stock items, and oversee equipment order progression.
• Collaborate with the profit centre team to close sales and provide excellent customer service.
• Provide direct sales service and product-line information in person, by telephone, or by email, and ensure customer needs are satisfied.
• Process sales by entering orders, pulling products from inventory, and scheduling deliveries or helping buyers load orders.
• Evaluate customer needs and upsell products where appropriate to maximize sales.
• Perform other related profit centre duties to support business needs.

Benefits

• Internal growth opportunities.
• Access to training and development programs.
• Comprehensive benefits package, including medical and dental coverage.
• Pension and RRSP contribution opportunities.
• Additional insurance coverage.
• Student Loan Repayment Benefit.
• Opportunity to be part of a supportive and close-knit team.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed