Inside Counter Sales Representative / VMI

Airgas•Longview, TX

3d•Onsite

About The Position

We are looking for an Counter Sales Representative w/ VMI to join our team in a role that balances high-energy customer interaction with meaningful operational support. If you enjoy solving problems and building relationships in a dynamic, industrial environment, we want to meet you! An Counter Sales Representative with VMI Tech will partner with customers to provide industrial, medical and specialty gases, welding equipment, and other essential supplies. Supports and guides customers on tools, hardware, and materials that would be beneficial, and the process to follow to reach the goals our customers want to achieve. Will assist branches with customer deliveries using company vehicles by contributing to the team through the following.

Requirements

High school diploma or equivalent required; Associate's or Bachelor's degree in business, sales, or a related field preferred.
2+ years of experience in inside sales, customer service, or a related role, preferably within the industrial gases, welding, or safety products industry.
Proven experience with Vendor Managed Inventory (VMI) programs is highly desirable.
Excellent communication, interpersonal, and negotiation skills.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software (e.g., Salesforce).
Ability to work independently and as part of a team in a fast-paced environment.
Demonstrated ability to build and maintain strong customer relationships.
Valid driver's license and reliable transportation may be required for occasional site visits for VMI customers.

Responsibilities

Welcomes and assists walk-in and telephone call-in customers, partnering with them to identify their specific product needs and locate merchandise.
Accurately completes and files all required paperwork on a timely basis to document sales, quotes, or other important information.
Enters sales & quote data into the computer system, using effective research skills to find the right information for customers.
Processes customer payments for merchandise or services sold and efficiently enters the sales data into the computer.
Organizes and restocks store merchandise as needed, beautifully arranging stock on shelves or racks to keep the sales area perfectly in order, as well as marking or ticketing items.
Maintains showroom cleanliness and presentation by following procedures set forth by management.
Coordinates the delivery and replenishment of various industrial products, vending machines, or storeroom items to support our customers' daily operations.
Monitors and maintains dedicated branch inventory levels for proper replenishment.
Tracks and turns in delivery tickets and consignment fill tickets to keep operations running smoothly.
Delivers and replenishes various industrial products, vending machines, or storeroom items directly to customers, ensuring they always have what they need.
Performs basic troubleshooting and light repairs on mechanical vending systems as needed to support our clients.
Reviews and coordinates manual stock levels of various inventories across multiple plant departments for timely reorders.
Maintains dedicated branch inventory levels to ensure seamless, proper replenishment.
Regularly required to move up to 60 pounds and transport up to 125 pounds, with material handling equipment provided to assist you.